Cancellations and Refund Policy
At OmniStyl, we are committed to making your shopping experience simple, transparent, and worry-free.
Our Promise to You
-
Free Shipping Across India
-
3-Day Easy Returns (No Questions Asked)
-
100% Secure Payments (SSL Protected)
-
Cash on Delivery Available
-
Ships Within 24–48 Hours
-
Premium Quality & Hypoallergenic Jewellery
-
Anti-Tarnish & Long-Lasting Finish
-
3-Month Warranty on Gold-plated Stainless Steel jewellery
-
3,000+ Happy Customers
-
24x7 Customer Support (WhatsApp +91 8104371455)
1. Order Cancellations
Orders can be cancelled within 12 hours of placement. Once an order has been dispatched, cancellations are not possible.
2. Easy 3-Day Returns (No Questions Asked)
-
We offer 3-day easy returns from the date of delivery with no questions asked. Products must be unused and returned with original packaging. However we will not be able to reimburse shipping changes for products that are returned through 3-day easy return with no questions asked.
-
Refunds are processed within 5–7 working days to the original payment method once we receive the returned product. Shipping charges will be deducted before issuing a refund.
3. Claims for Damaged or Missing Items
We take utmost care in packaging every order. In case you receive a damaged or incorrect item:
Please contact us within 48 hours of delivery.
An unboxing video is recommended to help us resolve your issue faster.
Once verified:
A replacement will be issued, or a refund will be processed if the item is unavailable.
4. Sizing Assistance
-
Please ensure you select the correct size for rings, bracelets, or other jewellery items before placing your order
-
If you need assistance with sizing, feel free to contact us via WhatsApp (text only) at +91 8104371455 or email us at: info.omnistyl@gmail.com before making your purchase.
-
In case if you're still unsatisfied with the size, you can return the item. However we will not be able to reimburse shipping changes for the products returned.
5. Shipping Charges
OmniStyl offers free shipping across India for orders over ₹500.
Orders are dispatched within 24–48 hours.
Delivery typically takes 3–7 business days.
Additional charges may apply in case of:
-
Incorrect address provided
-
Failed delivery attempts
6. Warranty
Stainless Steel jewellery comes with a 3-month warranty on plating. Not applicable to Sterling Silver and brass jewellery.
Covers manufacturing defects and plating issues.
Does not cover physical damage or misuse.
7. Need Help?
We’re always here for you:
📧 Email: info.omnistyl@gmail.com
📱 WhatsApp (Text Only): +91 8104371455
We truly appreciate your trust and support. Thank you for shopping with OmniStyl! ✨
